Customer Service Representative

Full Time
Aurora, IL
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Global Exterior Experts is seeking a dynamic, growth-oriented individual to join our team as a full-time Customer Service Representative. With over 15 years of experience serving Chicagoland, we are renowned for providing top-notch, affordable exterior roofing, siding, gutters, fascia-based home restoration, and home construction services.


  • Preferred: 1 year of customer service or general business experience
  • Bilingual: Fluent in both English and Spanish
  • Excellent communication skills
  • Proficiency in Office 365 and computer data entry
  • Exceptional organizational skills and commitment to cleanliness
  • Professional appearance, as you will represent our company and adhere to our dress code
  • Ability to thrive under pressure and multitask effectively


  • Answer incoming calls, engage in meaningful conversations, and direct calls to the appropriate departments
  • Handle customer calls with poise and provide outstanding service regardless of the situation
  • Conduct post-inspection surveys, gathering valuable feedback from homeowners about their experience with our sales representatives

Job Details:

  • Job Type: Full-time
  • Salary Range: $35,250.00 - $38,000.00 per year
  • Benefits: Dental insurance, health insurance, on-the-job training, paid time off, vision insurance
  • Experience Level: Less than 1 year
  • Shift: Morning shift
  • Work Location: Office In Aurora, IL
  • Work Days: Monday to Friday, with weekend availability
  • Work Setting: In-person, office-based
  • Language Requirements: Must be fluent in English and Spanish

Join our team and be a part of our thriving company as we continue to deliver exceptional customer experiences in the exterior contracting industry. Apply now!

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